7e770 Privacy Policy

01 Introduction

7e770 is an online casino and betting platform built for players in Bangladesh. Your privacy matters greatly to us. This Privacy Policy ("Policy") describes what personal information we collect when you use 7e770's website (7e770.cam) and related services, how we use that information, who we share it with, and what steps we take to keep your information secure.

By using our platform, you are considered to have given your consent to the methods of information collection and use described in this Policy. Please read this document carefully. If you disagree with any part of this Policy, please refrain from using our services and contact us.

02 What Information We Collect

7e770 may collect your information through various means. The information listed below is necessary for the smooth operation of our services:

2.1 Registration and Identity Information

• Full name, date of birth, and nationality
• Email address
• Home address (including district, division, and postal code)
• Login credentials (username)

2.2 Identity Verification Information (KYC)

• Copy of National ID (NID), passport, or driving licence
• Bank account or mobile banking (bKash, Nagad, Rocket) details
• Proof of address document if required

2.3 Transaction and Financial Information

• Deposit and withdrawal history
• Payment method details (bKash, Nagad, Rocket, bank transfer)
• Bonus and reward redemption records

2.4 Technical and Usage Information

• IP address, browser type, and operating system
• Device identifier information
• Site usage patterns, page visits, and session duration
• Information obtained from cookies and similar tracking technologies

2.5 Communication and Support Information

• Content of live chat messages and email correspondence
• Details of complaints and requests

03 Purpose of Data Collection

7e770 uses your personal information for the following legitimate purposes:

• Account Management: Completing the registration process, verifying accounts, and ensuring secure login.
• Service Delivery: Properly managing gaming services, bonuses, promotions, and VIP benefits.
• Financial Transaction Processing: Completing deposits and withdrawals securely.
• Identity Verification and Fraud Prevention: Preventing fraud, money laundering, and other illegal activities.
• Responsible Gaming: Monitoring players' gaming behaviour and providing support where needed.
• Customer Support: Ensuring effective support via 24/7 live chat and email.
• Legal Compliance: Adhering to applicable laws and regulations.
• Service Improvement: Conducting analysis and research to further enhance your experience.

We will not use your information beyond the purposes stated above and will not sell it to any third party.

04 Data Sharing and Disclosure

7e770 may share your personal information with third parties in the following limited circumstances:

4.1 Service Providers

We use trusted third-party service providers for payment processing, identity verification, technology infrastructure, and customer support. These providers process information only as directed by us and may not use it for their own purposes.

4.2 Legal Obligations

We may be required to disclose your information if necessary to comply with a court order, a request from a government or regulatory authority, or applicable law.

4.3 Fraud and Crime Prevention

Relevant information may be provided to the appropriate authorities to prevent suspicious financial transactions, fraud, or other criminal activities.

4.4 Business Transfers

If 7e770's business is merged, acquired, or transferred for any reason, your information may form part of the transferred assets. We will notify you in advance in such circumstances.

05 Cookie Policy

The 7e770 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Indispensable for the basic functionality of the website, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect usage statistics to help improve our services.

You can manage cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the website.

06 Data Security Measures

7e770 adopts industry-standard security measures to keep your personal information secure:

• SSL Encryption: Our website uses SSL (Secure Sockets Layer) encryption technology, which keeps information exchanged between you and our server secure.
• Data Encryption: Sensitive information is encrypted when stored.
• Access Controls: Only authorised staff are granted access to the information they need.
• Regular Security Reviews: Our systems and processes are regularly reviewed and tested.
• Secure Payment Gateway: All financial transactions are processed through secure, encrypted channels.

Please note, however, that it is not possible to guarantee complete security when transmitting information over the internet. We are committed to ensuring the highest level of protection within our means.

07 Data Retention Period

We retain your personal information only for as long as it is necessary to fulfil the relevant purpose or as required to meet legal obligations.

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Financial transaction records are retained for the period specified by legal requirements.
• After Account Closure: Even after an account is closed, certain information may need to be retained for a specific period in accordance with applicable law.

Once the designated retention period has ended, we delete or anonymise your information in a secure manner.

08 Your Rights

7e770 respects your rights regarding your information. You have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Object: The right to object to certain uses of your information.
• Right to Portability: The right to receive your information in a structured format in certain circumstances.

To exercise these rights, contact us by email at [email protected]. We will process your request as soon as possible, generally within 30 working days.

09 Protection of Minors

7e770's services are intended only for individuals aged 21 or above. We do not knowingly collect personal information from any minor.

We follow an age verification process at the time of registration. If it comes to our attention that a minor has opened an account, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child is using our platform, please contact us immediately at [email protected].

10 Third-Party Links and Services

Our platform may have integrations with third-party service providers (such as payment gateways or game providers). These third parties have their own privacy policies and we are not responsible for their data processing practices.

We recommend that you read the privacy policy of the relevant third-party service before using it.

11 Policy Changes

We may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notice on our platform.

The "Last Updated" date shown at the top of the Policy indicates the date of the most recent change. Continuing to use our platform after a change has been made will be considered as your acceptance of the updated Policy.